Every missed call is a job going to your competitor.
Mylos answers your phones 24/7, handles customer questions, and unlike generic answering services actually books the appointment.
How a Mylos call goes.
Marcus wants a price for brakes. Mylos opens the way every call does, by saying it’s an automated assistant and that the call is recorded, then explains that nobody can quote brakes without seeing the car, books the inspection into your calendar, and texts you the details before he’s hung up.
You're losing jobs you don't even know about.
When you're on a job or with a customer and the phone rings, nobody picks up. That caller moves to the next business on Google. Most won't leave a voicemail and won't call back. They just book somewhere else.
What are missed calls costing your business?
The same 9 p.m. call, three ways.
Voicemail and an answering service both end the same way: a message, and a callback you have to make. Mylos ends with the job in your calendar.
| What happens | Your phone today | An answering service | With Mylos |
|---|---|---|---|
| Who picks up at 9 p.m. | Voicemail | A person reading a script, if you pay for after hours | Mylos, every time, evenings and weekends included |
| “How much for a brake job?” | Nobody to ask | Whatever is on the script | Hours and services answered straight. A brake quote becomes a booked inspection, not a guess |
| What the caller leaves with | Maybe they leave a message | A promise that you will call back | A booked time from your real calendar |
| Cancel or reschedule | They leave a message, or just don’t show | A message, and you sort it out later | Handled on the call, after a name and number check. Regulars are recognised and get through it faster |
| What you get | A voicemail, if you’re lucky | A message, and a callback to make | The job in your calendar and a text with the details |
| A call that doesn’t book | You never know it happened | A message in the morning, if they took one | A text right away: who called, what they asked, nothing booked |
| Time to first response | Next morning, if they left a message | When you call back | Instant |
Built for auto shops and trades, set up for you in Greater Vancouver, billed per call rather than per minute.
Up and running in days, not weeks.
No IT team. No hardware. We handle the entire setup for you.
We learn your business
We gather your hours, services, booking process, FAQs, and how you want calls handled.
We build your call flow
We configure how Mylos greets callers, what it answers, when it books, and when it escalates to you.
You test it yourself
You call in and hear exactly how Mylos handles your real business before anything goes live. We fix anything that's off.
Mylos starts answering
We go live. Calls get answered. Jobs get booked. Your team stays focused on the work in front of them.
Everything your front desk should do.
Mylos handles the repetitive calls so your team can focus on the job.
Answers every call
Picks up when your team can't. No voicemail, no missed leads, every time.
Books the appointment
Checks your calendar and locks in the booking. No callback needed from you.
Works after hours
Evenings, weekends, holidays. That late-night booking request gets answered and captured, not sent to voicemail.
Handles FAQs
Hours, services, availability, and how booking works. Straight answers without putting callers on hold.
Optional SMS confirmations
Switch it on and every booking sends the customer a confirmation text automatically.
A text after every call
Bookings, leads, cancellations and reschedules text you the moment they happen, with the caller's name, number and what they need. A call that ends without a booking texts you too: who called, what they asked, and that nothing was booked. Nothing slips by unnoticed.
Books into your calendar
Every booked appointment lands in your calendar the moment the call ends. No manual entry, nothing new to learn.
Cancellations and reschedules on the call
A caller who needs to move or cancel does it right there. The slot frees up on your calendar, the new time goes in, and you get the text.
Puts callers through to you
While you're open, a caller who needs a person is transferred to you, and Mylos stays on the line until you pick up so nobody explains themselves twice. After hours, or if nobody answers, it books the job or takes the message instead.
Recognises returning customers
When a number that has booked with you before calls again, Mylos says welcome back, and once the caller gives their name the rest is quicker: no vehicle question before a reschedule or cancellation. It never reads a name off caller ID, because whoever is holding the phone isn't always the customer.
Built for businesses that run on phone calls.
If a missed call means a missed job, Mylos pays for itself fast. If the phone is how customers reach you, Mylos makes sure every call gets answered.
Simple plans, priced by the call.
Priced by how many calls you take, in Canadian dollars, billed monthly. Booking details are stored in Canada on every plan. Sign up now and the $395 setup fee is waived, and the rate you start on is the rate you keep.
For shops that already have someone on the phone during the day. Forward your line when you close, and the evening calls still turn into booked jobs.
For businesses that want the phone covered around the clock. The job gets booked, not just a message taken, and one saved job typically covers the month.
For busy shops where the phone barely stops, and for teams that need setup and support to come first.
The launch offer, for a limited time
For two to four locations. Every location gets its own number and its own calendar, with one point of contact for all of them.
Get startedTell us what happens to a call today, from the first ring to the booked job, and we will price it properly.
Start the conversationMylos is available in Greater Vancouver. All prices in Canadian dollars, billed monthly. A qualified call is one that reaches the assistant, so wrong numbers and hangups never count against your plan. A call running past 15 minutes counts as two. Most shops forward only the calls they miss, plus evenings and weekends. If your volume changes we will move you to the right plan rather than let an overage bill land as a surprise.
Common questions
Is this just an answering service?
No, that's the key difference. Most answering services take a message and you call back. Mylos books the appointment directly and syncs it to your calendar. The job is done before you even know the phone rang. If you want the customer texted a confirmation too, we can switch that on.
Can it actually book into my calendar?
Yes. Mylos connects to your calendar and checks your real availability before confirming any booking. The customer gets a time, it lands in your calendar automatically, done.
What if a call is too complicated?
While you're open, Mylos puts the caller through to you and stays on the line until you pick up, so they don't explain themselves twice. After hours, or if nobody answers, it takes down the details: name, number, vehicle or address and what they need, then texts them straight to you so you can call back knowing the situation.
Does it know my regular customers?
It knows when a number has booked with you before, and says welcome back. Once the caller gives their name and it matches the booking, the rest is quicker: a reschedule or cancellation without the vehicle question. What it never does is read a name off caller ID. Whoever is holding the phone isn't always the customer, so the name comes from the caller, never from us.
Does it work after hours?
Yes, evenings, weekends, holidays. That late-night call is often the most motivated customer you'll get all week. Mylos handles it.
How is pricing different from minute-based tools?
You pay a simple monthly price for a plan sized to your call volume, not a running per-minute meter. Each plan includes a set number of qualified calls, and the per-call rate beyond that is published up front. A qualified call is one that reaches the assistant, so wrong numbers and hangups never count against you.
What happens if I go over my included calls?
We keep an eye on your volume and move you to the right plan before it becomes an issue. Only qualified calls count toward your plan, so wrong numbers and hangups never do.
Do I have to send you every call?
No. Most shops forward only the calls they miss, plus evenings and weekends, and keep answering the rest themselves. If you would rather we take everything, route your main line to Mylos and we will size your plan around that.
Do I have to change how my business runs?
No. We set Mylos up around the way you already work: your hours, your services, how calls should be handled, what the assistant says, and which messages go out. Setup is done for you by the person who built it, not left to you in a settings screen. The goal is to fit in, not force a change.
Will you text my customers?
Only if you want us to. Every message Mylos can send is switched on or off individually for your shop: the customer's booking confirmation, cancellation and reschedule notices, and the alerts that come to you, including the summary after each call. Turn on all of them, none of them, or only the ones that suit how you work. Anyone who replies STOP is never texted again.
Is my customers' data safe?
Booking details are stored in an encrypted Canadian database, and we never sell them or use them for our own marketing. Every call opens by telling the caller they're speaking with an automated assistant and that the call is recorded. You get a Data Processing Agreement as part of our Terms, and our Privacy Policy sets out exactly what we collect and why.
How do I get started?
Sign up below with your business name and email, and we'll get in touch to set Mylos up around the way you already work. Setup is done for you, and the fee is waived for a limited time. The rate you start on is the rate you keep for as long as you stay.
Stop losing jobs to missed calls.
Mylos is taking calls in Greater Vancouver now. Book a setup call, or leave your details below and we’ll email you to set one up. The $395 setup fee is waived for a limited time, and the rate you start on is the rate you keep.
Built and supported in Vancouver. The same local team sets you up and picks up when you call.